This document establishes standard phraseology for the communication procedures during aircraft ground deicing operations.
NOTE: The minimum requirements to accomplish an aircraft deicing operation are specified in the AS6285 document.
Clear concise standard phraseology between ground personnel and flight crews is an important part of the de/anti-icing process. It plays a key role in the overall safety of the deicing program. Historically, flight and ground crews have had to deal with differing communication scripts at multiple airport locations. This has led to unsafe situations, including aircraft moving before the deicing process has been fully completed.
Aircraft deicing operations traditionally occurred at the passenger gate or cargo ramp. While this is still predominantly the case, many airports are maximizing aircraft parking space efficiency, or have local environmental requirements, that necessitate the use of remote or centralized deicing locations. Deicing services at these locations may be provided by a single airline or third party specialist company, resulting in cross company procedures being implemented for site safety or efficiency purposes. Standardized aircraft deicing communication protocols and phraseology are needed to ensure that important safety, quality, and efficiency information exchange occurs between the participating flight and ground crews.