This standard defines the common nonconformance data definition and documentation that shall be exchanged between an internal/external supplier or sub-tier supplier, and the customer when informing about a nonconformity requiring formal decision. The requirements are applicable, partly or totally, when reporting a product nonconformity to the owner or operator, as user of the end item (e.g., engine, aircraft, spacecraft, helicopter), if specified by contract.
The process of exchanging, coordinating, and approving nonconformance data varies with the multiple relationships and agreements among all parties concerned. The information provided by this standard forms guidelines for submitting and managing of data through accurate communication. The main objective is to provide the definition of a data set that can be integrated into any form of communication (e.g., electronic data interchange, submission of conventional paper forms).
Reporting of nonconformance data, either electronically or conventionally on paper, is subject to the terms and conditions of the contract. This also includes, where applicable, data access under export control regulations.
This standard has been significantly revised further defining process requirements and data expectations; restructuring the nonconformity documentation data and providing further definition of data descriptions; and providing process defect, cause, and corrective action codes.
This standard was created to provide for the uniform submittal of nonconformance information for notification and/or approval when contractually invoked at any level or as guidance within the aviation, space, and defense industry. This standard can be invoked as a stand-alone requirement or used in conjunction with 9100-series standards (i.e., 9100, 9110, 9120).